NSW Work Injury Claim

Weekly payment guide

How does returning to work part-time affect weekly payments?

Returning part-time does not automatically end NSW weekly payments. The calculation generally uses PIAWE, the applicable entitlement-period percentage, current weekly earnings and the statutory maximum. Hours also matter in some periods. The insurer may separately decide current work capacity, suitable employment and ability to earn, so an actual part-time wage is not always the only disputed input.

Keep the Certificate of Capacity, written duties, rosters and gross payslips aligned. A worker should report hours and earnings accurately, but one successful shift or a temporary increase does not necessarily prove sustainable full-time capacity. If the insurer reduces payments, ask for the full calculation and identify whether it relies on actual earnings, an assessed earning ability or a different statutory period.

Illustrative editorial scene of a recovering worker performing safe part-time duties while hours and restrictions are reviewed.

Published by NSW Work Injury Claim · Published 11 August 2026 · Last legally reviewed 11 August 2026

Legal service provider

NSW Work Injury Claim is the workers compensation service of Stephen Young Lawyers. Stephen Young Lawyers provides the legal service. Stephen Young Lawyers.

Stephen Young Lawyers was established in 2012. The firm is led by Stephen Young, Principal Solicitor and Accredited Specialist in Personal Injury Law.

Workers across New South Wales can arrange telephone or video appointments. In-person appointments can be arranged at the Sydney office when appropriate.

NSW Work Injury Claim enquiries: (02) 7233 3661

Content publisher:
NSW Work Injury Claim
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Key legal sources

This information is general in nature and is not legal advice. You should obtain advice about your own circumstances.

For statewide service information, see NSW workers compensation legal assistance.

Overview

How this affects your claim in practice

Returning part-time does not automatically end NSW weekly payments. The calculation generally uses PIAWE, the applicable entitlement-period percentage, current weekly earnings and the statutory maximum. Hours also matter in some periods. The insurer may separately decide current work capacity, suitable employment and ability to earn, so an actual part-time wage is not always the only disputed input.

Keep the Certificate of Capacity, written duties, rosters and gross payslips aligned. A worker should report hours and earnings accurately, but one successful shift or a temporary increase does not necessarily prove sustainable full-time capacity. If the insurer reduces payments, ask for the full calculation and identify whether it relies on actual earnings, an assessed earning ability or a different statutory period.

  • Match the Certificate of Capacity, duties plan, roster, hours worked and gross payslips for each week.
  • Check which entitlement period applies before using 95 per cent, 80 per cent or a post-130-week rule.
  • Separate actual current weekly earnings from an insurer finding that the worker could earn more.
  • Request the insurer calculation whenever hours, pay rate or duties change.

Practical review

What to check in this situation

  • Match certified hours and restrictions to the written duties, roster and work actually performed.
  • Check the weekly-payment formula for the first 13 weeks, weeks 14-130 or the applicable post-130-week pathway.
  • Distinguish actual part-time earnings from an insurer assessment that the worker could earn more in suitable employment.

Records that may help

Keep Certificates of Capacity, duties plans, rosters, timesheets, gross payslips, symptom and treatment records, employer feedback and every insurer calculation or capacity notice.

Next procedural step

Report the return and earnings, request a transparent revised calculation and obtain advice promptly if the assumed hours, duties, wage or earning capacity is not supported.

Four figures that should not be confused

A reduced bank deposit cannot be checked until the statutory inputs are separated.

TermPractical meaningTypical evidence
PIAWEThe statutory pre-injury weekly earnings base. It is not simply the worker’s old net or take-home pay.PIAWE decision, payslips, payroll summary, rosters, contracts and second-job records.
Current weekly earningsThe relevant gross earnings after injury used in the weekly-payment formula.Post-injury payslips, timesheets, rosters and payroll corrections.
Capacity to earnAn insurer assessment of what the worker is able to earn in suitable employment, which may differ from actual earnings.Work capacity decision, vocational evidence, labour-market material and medical restrictions.
Net amount receivedThe bank deposit after tax and any payroll adjustments. It is not itself the statutory entitlement formula.Payslip, insurer remittance and bank receipt.

The first 13 weeks

During the first entitlement period, a worker with current work capacity is generally paid the lesser of 95 per cent of PIAWE less current weekly earnings, or the indexed maximum weekly compensation amount less current weekly earnings. A worker with no current work capacity is generally paid the lesser of 95 per cent of PIAWE and the maximum.

This is why a part-time wage ordinarily reduces the compensation top-up rather than ending the claim. The insurer must still use the correct PIAWE, gross earnings for the same week and current maximum. The maximum is indexed and should be taken from the current SIRA benefits guide, not copied from an old letter or online example.

Weeks 14 to 130 and the 15-hour distinction

During the second entitlement period, a worker who has returned to work for at least 15 hours per week is generally assessed at the lesser of 95 per cent of PIAWE less current weekly earnings, or the maximum less current weekly earnings. A worker with current work capacity who works less than 15 hours is generally assessed at the lesser of 80 per cent of PIAWE less current weekly earnings, or the maximum less current weekly earnings.

Hours should be proved week by week from rosters and timesheets. Paid leave, a cancelled shift, overtime or an irregular roster can affect the factual record and should not be averaged casually. The rule applied may also differ for exempt workers or a post-1 July 2026 primary psychological injury, which require specialist review.

Part-time work after 130 weeks

After 130 aggregate paid or payable weeks, section 38 imposes additional continuation requirements for ordinary physical-injury claims. A worker with current capacity generally needs an actual return to paid employment of at least 15 hours per week at or above the indexed earnings threshold and must be assessed as indefinitely incapable of increasing that amount. The worker must apply in writing for continuation within the statutory framework.

Primary psychological injuries first notified under the post-1 July 2026 framework use sections 39A and 39B instead of assuming the physical-injury continuation rules. Before week 130, request the insurer’s aggregate week count, current injury classification, WPI position and intended calculation.

Actual earnings are not always the same as ability to earn

A worker may earn a small amount because the employer offers only a few suitable hours. The insurer may argue that the worker could earn more in other suitable employment. Conversely, a worker may temporarily work extra hours but remain medically restricted. These situations require more than inserting the payslip into a formula.

A work capacity decision should identify the worker’s functional, vocational and medical circumstances and the suitable employment relied on. If the insurer substitutes an assessed earning ability for actual earnings, read the decision separately from the arithmetic and use the review pathway stated in the notice.

Illustrative weekly-payment calculation

Assume PIAWE is $1,000 and gross current weekly earnings from the part-time return are $400. Also assume the indexed maximum is not the lower limb of the formula and there are no other adjustments. In the first 13 weeks, 95 per cent of PIAWE is $950; subtracting $400 gives an illustrative top-up of $550.

During weeks 14 to 130, the same illustrative $550 result can apply if the worker is working at least 15 hours. If the worker has current capacity but works less than 15 hours, 80 per cent of $1,000 is $800; subtracting $400 gives $400. The example explains the arithmetic only. It is not an entitlement estimate, and actual calculations require the current indexed maximum, injury type, entitlement period, capacity decision and lawful earnings inputs.

The percentages are applied to PIAWE before current weekly earnings are deducted. Do not subtract earnings from PIAWE first and then apply the percentage.

Documents that make a part-time calculation checkable

  • Current and earlier Certificates of Capacity showing hours, restrictions and review dates.
  • Written suitable-duties or return-to-work plan and every version of the agreed roster.
  • Timesheets and gross payslips for each week, including leave and payroll corrections.
  • The PIAWE decision, calculation worksheet and any indexation notice.
  • Insurer weekly-payment remittances and a week-by-week payment history.
  • Work capacity decision, vocational assessment and suitable-employment material, if issued.
  • Treatment notes explaining whether increased hours were sustained and medically appropriate.

Common reasons a part-time calculation is wrong

Errors include using net rather than gross current earnings, applying the wrong entitlement period, treating a temporary payroll spike as ordinary weekly earnings, overlooking a second job, using an outdated maximum, failing to index PIAWE, counting leave or hours incorrectly, or assuming actual earnings equal capacity to earn.

A payment may also be late because payroll and the insurer have not reconciled the top-up. That is a processing problem, not necessarily a formal work capacity or liability decision. Ask for the legal decision and the calculation as separate documents.

What to do when hours or pay change

  • Tell the insurer about the return, gross earnings and any other employment accurately and promptly.
  • Ask the employer to confirm duties, hours, pay rate and whether the arrangement is temporary or ongoing.
  • Request the insurer’s revised formula, PIAWE, entitlement period, maximum and current-earnings input.
  • Correct roster, payslip or certificate errors in writing and retain the corrected version.
  • Use the work capacity review or PIC pathway stated in a formal notice rather than treating every calculation issue as payroll delay.

Illustrative return-to-work scenario

A cleaner returns for three four-hour shifts under a Certificate of Capacity. The employer later offers a fourth shift, but the treating practitioner has not increased the certified hours. The insurer’s new remittance appears to assume 20 hours and a higher earning ability. The useful response is a week-by-week table comparing certification, roster, actual hours, gross wages and the insurer calculation, followed by a request for reasons for any assessed earning capacity.

This example shows how to organise evidence. It does not establish that the worker can refuse suitable work, that the certificate controls the legal capacity decision, or that a particular weekly amount is payable.

Official sources

Sources are listed for transparency. This guide is general information only and is not legal advice.

Frequently asked questions

Will my weekly payments stop as soon as I return part-time?

Not automatically. Current weekly earnings are usually deducted under the applicable formula. Entitlement also depends on the period, capacity, hours, injury type and indexed maximum.

Does the insurer use my gross or net part-time pay?

The statutory calculation uses current weekly earnings, not simply the net amount deposited after tax. Ask for the gross earnings input and compare it with the payslip for the same week.

Can the insurer say I could earn more than my actual part-time wage?

The insurer may assess ability to earn in suitable employment through a work capacity decision. That finding must be reviewed separately from whether the payslip arithmetic is correct.

What if my hours change every week?

Keep weekly rosters, timesheets and payslips and ask how the insurer is matching each earnings period to compensation. Avoid relying on a broad monthly average unless the applicable calculation supports it.

Does the Certificate of Capacity decide my weekly payment?

It is important medical evidence, but the insurer separately determines work capacity and calculates entitlement under the legislation. A certificate does not by itself fix PIAWE, current earnings or the statutory formula.

Does the insurer calculation use the wrong hours or earnings?

Provide the PIAWE decision, Certificates of Capacity, duties plan, rosters, payslips and insurer remittances. We can identify whether the issue is payroll processing, a calculation error or a work capacity dispute, and whether ILARS funding may be available subject to eligibility, merits and IRO approval.

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