NSW Work Injury Claim

NSW Work Injury Claim

Free claim check for injured workers in NSW

If your claim was denied, weekly payments changed, treatment was refused, or you are unsure what an insurer decision means, send a short summary for an initial review.

Free claim check

Request a free claim check

Tell us what happened, what changed in the claim, and how to contact you. We use this to identify the next practical step.

Your information is secure and confidential.

We use this to understand your claim issue and contact you about the next practical step.

By submitting you agree to our Privacy Policy.

  • NSW workers compensation enquiries
  • Claim denials, payments, treatment, work capacity and impairment issues
  • ILARS funding may be available to eligible workers, subject to approval
  • No-cost initial claim check
Call (02) 7233 3661

What we can review

A claim denial or section 78 notice

Weekly payments stopped, reduced, or calculated incorrectly

A treatment, rehabilitation, or surgery refusal

A work-capacity decision or insurer medical report

A permanent impairment or section 66 question

A possible work injury damages issue

What to send if available

  • The insurer decision or section 78 notice and its attachments
  • Your latest certificate of capacity
  • Recent payment records if wages are in dispute
  • The treatment request and refusal if treatment is in dispute
  • The key date, what changed, and the immediate effect on you

What happens after submission

  1. The enquiry is reviewed to identify the apparent claim issue.
  2. The team may ask for a decision letter or other essential record.
  3. If the firm can assist, the next step, costs, and any funding application are explained separately.
  4. No representation or funding is confirmed until the required checks and approvals are complete.

Tell us if a date or payment issue is close

Include the date on the insurer notice, when you received it, whether payments have stopped, and whether treatment is time-sensitive. Do not assume that submitting this form extends or pauses a legal or insurer deadline.

Questions about the claim check

When will someone respond to my enquiry?

Response times depend on the information provided, current workload, and the urgency of the issue. If a known deadline is close, weekly payments have stopped, or treatment is time-sensitive, say so in the form and include the relevant date. You can also call the office.

Can I ask for a review if weekly payments were stopped or reduced?

Yes. Provide the insurer decision, the date it was received, your latest certificate of capacity, and any recent payment records you have. The available response depends on the type of decision, evidence, and any applicable review or dispute procedure.

Can I submit the form without a claim number?

Yes. Include the employer, insurer if known, injury date, and a short account of what has changed. A claim number or insurer letter is helpful but is not required to send an initial enquiry.

Do I need every document before submitting?

No. Send the key decision or notice if available and explain what is missing. Further records may be requested after the enquiry is reviewed.

Is IRO or ILARS funding automatic?

No. ILARS funding may be available to eligible injured workers. An IRO Approved Lawyer must assess the matter and apply for a grant, and the IRO decides whether funding is approved and what it covers.

Does submitting this form create a solicitor-client relationship?

No. Sending an enquiry does not by itself create a solicitor-client relationship or confirm that the firm can act. The team must first review the information and complete any required conflict, eligibility, and engagement checks.

Guides that may help identify the issue

This information is general in nature and is not legal advice. Sending an enquiry does not create a solicitor-client relationship. Personal information is handled in accordance with the site privacy policy.