NSW Work Injury Claim

NSW Work Injury Claim

NSW Workers Compensation Guides by Occupation

Different jobs create different evidence problems. These guides connect real work tasks with reporting, medical evidence, earnings, suitable duties and insurer disputes without replacing the diagnosis-specific injury guides.

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Who these guides cover

These pages explain the ordinary NSW workers compensation scheme. Specialist schemes are outside this occupation library and require separate advice because different rules may apply.

How to use an occupation guide

  • Start with the task, event or exposure rather than the job title alone.
  • Use the occupation page for work evidence and the linked injury page for diagnosis and WPI assessment.
  • Keep pay and roster records where overtime, penalties, allowances or multiple jobs may affect PIAWE.
  • Check proposed suitable duties against the work actually performed, not a generic position description.

Find guidance for your work

Choose the guide that best reflects the tasks, work setting and records involved in your claim.

Health, care and education

Patient, client and student contact can combine manual handling, violence, biological exposure, workload and privacy-sensitive records.

Nurses, hospital and allied-health workersPatient handling, clinical violence, biological exposure, shifts and hospital duties.

Aged-care, disability and community workersClient transfers, lone work, behavioural incidents, travel and broken shifts.

Teachers, education and childcare workersStudent incidents, playground supervision, workload, voice use and suitable duties.

Construction, plant, manufacturing and logistics

These jobs often produce time-sensitive site, plant, load, traffic, production and task-rate records.

Construction workers and tradespeopleFalls, plant, tools, exposure, subcontracting and project evidence.

Warehouse and logistics workersForklifts, loads, racking, docks, scanners and repetitive picking.

Manufacturing and industrial workersMachinery, guarding, production data, repetitive work, noise and shift records.

Truck, delivery and transport workersDriving purpose, collisions, loading, fatigue, earnings and possible CTP overlap.

Hospitality, retail, cleaning and security

Public-facing and service work can involve customer incidents, slips, lifting, repetitive tasks, late shifts and records held across several sites.

Hospitality workers and chefsKitchen equipment, burns, wet floors, manual tasks, late shifts and customer incidents.

Retail and supermarket workersStock handling, checkout work, aggression, slips, rosters and modified duties.

CleanersSlips, products, exposure, equipment, split shifts and multiple worksites.

Security workersAssault, threats, CCTV and radio records, patrol and control-room duties.

Office, administrative and hybrid work

Office claims are usually better organised around the actual task or work arrangement than a broad job title.

Repetitive keyboard and mouse workTyping, mouse use, workstation set-up, breaks, symptoms and ergonomic records.

Working-from-home and hybrid injuriesEmployment connection, home work area, instructions and reporting.

Psychological injury arising from office workWork demands, workplace conduct, diagnosis, chronology and insurer disputes.

Records that often matter across occupations

  • The first incident or symptom report and a dated chronology.
  • The actual roster, hours, task allocation and position duties.
  • Certificates of Capacity, clinical reports, imaging and treatment requests.
  • Occupation-specific safety, plant, exposure, CCTV or workload records.
  • Payslips, allowances and records for every job held at the injury date.
  • The insurer decision, reasons and evidence relied upon.

Occupation pages do not create different legal rules

NSW workers compensation law applies statewide. The value of an occupation guide is practical: it identifies the task records, earning patterns and realistic suitable-duty issues that can differ between jobs.

Read the statewide NSW workers compensation service guide

Check worker status, contracting and unusual work arrangements

Unsure which evidence fits your work?

Send a short account of the task or event, your diagnosis and the latest insurer decision. We can identify the claim issue and the records that may help.

Request a free claim checkCall (02) 7233 3661

Legal service provider

NSW workers compensation help from Stephen Young Lawyers

NSW Work Injury Claim is the workers compensation service of Stephen Young Lawyers. Stephen Young Lawyers provides the legal service. Stephen Young Lawyers.

Stephen Young Lawyers was established in 2012. The firm is led by Stephen Young, Principal Solicitor and Accredited Specialist in Personal Injury Law.

Workers across New South Wales can arrange telephone or video appointments. In-person appointments can be arranged at the Sydney office when appropriate.

NSW Work Injury Claim enquiries: (02) 7233 3661

Content publisher:
NSW Work Injury Claim
Published:
Last legally reviewed:

Key legal sources

This information is general in nature and is not legal advice. You should obtain advice about your own circumstances.

General information only, not legal advice. Claim outcomes depend on the facts, medical evidence and applicable law.

Primary NSW sources