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How to use this archive
An archive page groups articles; it does not decide which law or review process applies to your claim. Start with the closest article, then compare it with the actual insurer notice, medical evidence, wage records and any Personal Injury Commission documents. Time limits and pathways depend on the decision and claim history. If no article matches the document you received, use the disputes hub to identify whether the issue concerns liability, capacity, payment, treatment or impairment.
Articles on this page
This page brings together guidance on Section 78 notice NSW: response timeline for early triage stage; Work capacity decision review NSW: notice dates and evidence. Read the article that matches the document, injury or dispute you are dealing with, then compare its explanation with the actual dates, medical evidence and insurer correspondence in your claim.
Case notes explain why a court or the Personal Injury Commission reached a particular result; they do not predict the outcome of another claim. Practical guides identify the evidence and procedural issue to check, but the applicable rule may depend on the injury date, claim history and decision under review.
Section 78
Section 78 notice NSW: response timeline for early triage stage
A step-by-step action plan to preserve evidence and choose the right dispute pathway immediately after a denial notice.
Read articleWork Capacity
Work capacity decision review NSW: notice dates and evidence
How to read the notice period, organise issue-specific evidence, and choose an optional insurer review or direct PIC application.
Read articleNeed help with an active insurer decision?
Send the notice and the documents that explain the injury, capacity, treatment or payment issue. An article is general information and is not a substitute for advice about your own decision or time limit.