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How to use this archive
An archive page groups articles; it does not decide which law or review process applies to your claim. Start with the closest article, then compare it with the actual insurer notice, medical evidence, wage records and any Personal Injury Commission documents. Time limits and pathways depend on the decision and claim history. If no article matches the document you received, use the disputes hub to identify whether the issue concerns liability, capacity, payment, treatment or impairment.
Articles on this page
This page brings together guidance on Section 43 NSW: what counts as a work capacity decision?; Section 44 work capacity review: what changed and the current pathway; Suitable employment NSW: unsafe or unrealistic duties; Dispute notices and suitable employment assumptions NSW. Read the article that matches the document, injury or dispute you are dealing with, then compare its explanation with the actual dates, medical evidence and insurer correspondence in your claim.
Case notes explain why a court or the Personal Injury Commission reached a particular result; they do not predict the outcome of another claim. Practical guides identify the evidence and procedural issue to check, but the applicable rule may depend on the injury date, claim history and decision under review.
Section 43
Section 43 NSW: what counts as a work capacity decision?
Which capacity, suitable-employment, earnings and PIAWE decisions section 43 covers, which decisions it excludes, and the current review options.
Read articleWork capacity review
Section 44 work capacity review: what changed and the current pathway
Why the former section 44 review regime is no longer current, and how optional insurer review and direct PIC applications now operate.
Read articleSuitable employment
Suitable employment NSW: unsafe or unrealistic duties
How suitable-employment findings are used to cut weekly payments, and how to document unsafe or unrealistic duties against medical restrictions.
Read articleDispute notice
Dispute notices and suitable employment assumptions NSW
How to read an insurer dispute notice or work capacity decision when suitable-employment assumptions are being used to reduce or stop weekly payments.
Read articleNeed help with an active insurer decision?
Send the notice and the documents that explain the injury, capacity, treatment or payment issue. An article is general information and is not a substitute for advice about your own decision or time limit.